Thursday, February 06, 2014

Not All Operators Are The Same Quality

Not all Harley Ride operators in Melbourne are the same and we take pride in being the trend setter in the industry. It may surprise people to know that our industry is very small, and that we all tend to work together. 

But, there is one the operator in the Melbourne Harley Ride Industry who has been used by us on one of our group rides in the past. BUT, that was in the past, I now no longer use him because he doesn't come up to the high standard my company has become known for. 

Only this past week he was involved in an accident that appears to have led to his motorcycle being written off. On a job he attended in December 2014 he was seen arriving with two dogs in his sidecar, which then remained in the sidecar while his passenger sat on the back of his bike for a group ride out to a local Yarra Valley winery. Recently one of our customers, who had been out on a ride with this other operator told us about a frightening experience they had with him, when the axle nut on his bikes rear wheel fell off, and they almost had a serious accident. Shen chose not to come out with him for her next ride. We were not surprised.......

There are a number of Internet Agents Sites for whom this other operator is a supplier. These site supply a wide range of adventure activities. It may interest anyone reading this to know that none of these agents do quality or safety checks on their product suppliers. 

Our business is about "making people happy". If I was in it for the money, then I certainly wouldn't be doing it. Motorcycles are my passion and sharing that experience with our customers is why I am in business. All the riders I use service and maintain their machines to the highest standards. Safety is the priority.

Examples of the type of Internet Agent sites are Red Balloon, Adrenalin and Experience Oz (this last company were the ones who used my Harley Ride images without my permission last year).

Here are some images from some of our recent rides, where we put a huge smile on their faces.

Smiling girl Sarah on the back of a Harley Davidson

Honeymooners from India

Kade's Birthday Harley Ride

The standard that we apply   is that all the bikes we use are regularly maintained and serviced by Authorised Harley Davidson mechanics. The individual in question services his bike by himself and he is not a Harley Davidson qualified mechanic. Next time you are comparing products on the internet, ask yourself, "Does the low price equal quality?" You get what you pay for - if it is cheap then there is normally a very good reason why.

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